(1) Introduction

At Juiced Up! Communications We understand that from time to time you may wish to return a product to us.

We have created this [14-30] day/s returns policy to enable you to return products to us in appropriate circumstances.

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(2) Returns

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

(a) we receive the returned product within [14-30] days following the date of [purchase / delivery] of the product;

(b) the returned product is unused, in its original [unopened] packaging [(with any seal or shrink-wrap intact)][, with any labels still attached,] and otherwise in a condition enabling us to sell the product as new;

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(3) Returns procedure

a In order to take advantage of your rights under this returns policy, you must: Return an item from the date you received it.
b Only items that have been purchased directly from Juiced Up! Communications, either through the Juiced Up! Communications tripleclicks Online Store or at an Juiced Up! Communications Retail Store, can be returned to Juiced Up! Communications. Juiced Up! Communications products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
c Please ensure that the item you're returning is repackaged with all the items and documentation that were included when you received it.


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(4) Exclusions

The following kinds of products may not be returned under this policy:

[(a) Used Vouchers, Tampered Sealed Items, Products not bought at Juiced Up! Communications stores, and Malicious Claims on Shipped items.
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(5) Refunds

We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy ([Excluding] the original shipping delivery charges and [Including] the costs of returning the product to us).

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(6) Improper returns

Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

(a) we will not refund or exchange the product;

(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product; and the delay pertaining to this would not be incurred by Juiced Up! Communications.