TC Direct products and ECA products are typically new. However, some ECAs may sell used products (e.g. collectable coins), which will be noted in the product's details page. You can also use the Condition filter in the TC product search results page to narrow your results to new, refurbished, like new, and/or used items. Additionally, the TC Advanced Search page (www.tripleclicks.com/adv_search.php) contains a condition filter for narrowing search results.