Yes, customers are asked to rate and review products they've purchased from you. We also ask them to rate and review your company. Since customers are more likely to purchase top-rated products and patronize top-rated companies, it's critical to your success at TripleClicks that you work hard on both the quality of your products and the quality of your company service. NOTE: TripleClicks also monitors your ratings and reviews to gauge your performance. Sub-par performance can result in the termination of your ECA account.